做好准备

We’re committed to delivering safe, reliable power energy to our customers. Sometimes there are situations beyond our control such as storms, traffic accidents, equipment failure, and damage to power lines, and we work to restore power as quickly as possible.

In addition to being prepared for these events, we must also 计划 for unusual situations where shortfalls in energy supply or transmission could affect an entire region. The risk of these emergency situations is low, and we have contingency 计划s in place to handle them.

We know being without power is inconvenient, and we’re committed to early alerts and quick responses. To help minimize the inconvenience of an outage, we encourage you to:

• 做好准备 for any emergency - have a 计划 然后创建一个 emergency kit.
• Reduce your energy use and save money year-round by trying these energy-saving tips.
• Learn more about outage notifications.